Support

Welcome to the Just Split support page. We’re here to help you get the most out of your bill-splitting experience. Below you’ll find answers to common questions and ways to reach us.

Getting Started

Just Split makes it easy to divide bills among friends, family, or coworkers. Here’s how to get started:

Add People: Tap the people bar to add participants to your split. You can type names manually or select from your contacts.
Enter Items: Manually add bill items with their prices, or use receipt scanning to extract them automatically.
Assign Items: Tap an item to open it, then tap the people who shared it — or split items equally among everyone.
Add Tax & Tip: Enter tax, tip, and any fees to have them distributed proportionally (or evenly) across participants.
Invite Friends to Claim: Tap Invite to share a link — friends open it in their browser (no app needed) and tap the items they had. Your split fills in automatically.
Send Requests: Generate payment requests via SMS or Venmo to collect what everyone owes.

Receipt Scanning

Just Split uses AI-powered receipt scanning to automatically extract items from your receipt:

Take a Photo: Use the camera icon to capture a photo of your receipt.
Choose from Library: Select an existing receipt photo from your photo library.
Review Results: Always verify the extracted items and prices for accuracy, as AI scanning may occasionally misread text.

For best results, ensure your receipt is well-lit, flat, and fully visible in the photo.

The Bill Audit

Every scanned receipt is checked before anyone pays. Just Split flags double tips (a printed gratuity plus a tip on top), items that don’t add up to the subtotal, duplicate charges, and tips calculated on the post-tax total. A green “Bill Checked” card means the bill passed every check.

Just Split Pro

Upgrade to Just Split Pro for an enhanced experience:

Unlimited Scans & Audits: The free plan includes 3 audited scans per month; Pro removes the limit.
Events, Full History & Exports: Group bills into trips, keep your complete history, and export PDF/CSV.
One-Time Purchase: Pay once ($9.99 USD) and enjoy Pro features forever — no subscriptions.
Restore Purchase: If you reinstall the App or switch devices, your Pro purchase can be restored automatically through the App Store. Go to Settings within the App and tap “Restore Purchases.”

Payment Requests

After splitting a bill, you can request payments from participants:

SMS: Send a text message with a breakdown of what each person owes.
Venmo: Open Venmo with a pre-filled payment request. The recipient must have the Venmo app installed.

Please note that Just Split does not process payments directly. All transactions are handled through your messaging app or Venmo.

Frequently Asked Questions

Where is my data stored?

Just Split is a local-first app. All your bill data, settings, and preferences are stored directly on your device. We do not operate servers that store your personal information. See our Privacy Policy for full details.

How do I delete my data?

Since all data is stored locally on your device, you can delete it by clearing the App’s data in your device’s Settings or by uninstalling the App.

Why are my scanned items incorrect?

AI-based receipt scanning depends on image quality, receipt format, and print clarity. For best results, ensure good lighting, hold your phone steady, and make sure the entire receipt is visible. You can always edit extracted items manually after scanning.

Can I use Just Split without an internet connection?

Yes. Manual bill entry, item assignment, and split calculations all work offline. However, receipt scanning and guest claim links require an internet connection.

How do I restore my Pro purchase?

Open the App, go to Settings, and tap “Restore Purchases.” Your purchase is tied to your Apple ID and can be restored on any device signed in with the same account.

The App is crashing or not working correctly.

Try these steps:

Make sure you’re running the latest version of Just Split from the App Store.
Restart the App by closing it completely and reopening it.
Restart your device.
If the issue persists, contact us with details about what happened and your device model and iOS version.

Contact Us

If you need further assistance, have feedback, or want to report an issue, please reach out to us at: support@onworld.tech

When reporting an issue, please include:

A description of the problem
Steps to reproduce the issue
Your device model (e.g., iPhone 16)
Your iOS version
The version of Just Split you’re using

We typically respond within 48 hours.